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Jewellers Shop Management

A specialised retail platform for jewellers, gold merchants, and diamond retailers — barcoded inventory by weight/purity/design, live MCX gold/silver rates, dynamic making charges, karigar work-order tracking, BIS hallmarking, e-commerce, and old-gold exchange.

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180+
jewellers across India
₹1,200+ Cr
jewellery managed on the platform
0
BIS hallmarking audit failures
Live
MCX gold + silver rate integration

Overview

Jewellers Shop Management is a specialised retail platform engineered for the specific complexities of the Indian jewellery industry — an industry where a single "gold chain" varies by weight (12g vs 18g), purity (18kt vs 22kt vs 24kt), design (traditional vs contemporary), setting (plain vs stone-studded vs enamelled), making charges (fixed vs percentage vs per-gram), stone-weight and stone-quality, and even by karigar (some artisans command a premium for their work). Generic retail POS software cannot handle this — we built ground-up for jewellers. Barcoded inventory by weight, purity, design, setting, stone-details, and karigar attribution — every piece has a full genealogy from raw gold procurement through karigar work-order through hallmarking through display through sale. Live gold and silver rate integration with MCX (Multi Commodity Exchange) with configurable margins over spot (e.g. spot + ₹80/gram for making margin), automatic price updates on displayed jewellery every hour, and rate-freeze functionality when a customer confirms a purchase (prices lock at the moment of confirmation, protected from rate movements during payment).

Jewellers Shop Management

Dynamic making-charge calculation is where most software fails and we shine: per-gram (traditional gold), per-piece (fashion jewellery), percentage-based (premium designs), differential (12% for plain, 22% for stone-studded), karigar-based (some artisans command 5-10% premium), and design-code-based (specific patterns have specific charges). Karigar (artisan) work-order tracking with material accountability — you issue 50g of gold to a karigar for a specific design, tracked through work-in-progress, and reconciled on delivery with acceptable wastage percentages (typically 1-3%). Karigar-wise loss/wastage reports catch material shrinkage. Hallmarking records with BIS numbers (mandatory for gold jewellery from June 2021) — every hallmarked piece has its BIS registration recorded and can be exported for BIS audits. BIS-compliant tax invoicing with correct HSN codes, GST rates, and hallmarking disclosure. Integrated e-commerce storefront with 360° product viewing, try-at-home requests (customer requests, sales team ships with insurance, tries at home for 24 hours, keeps or returns), and virtual try-on (AR-based ring / necklace try-on). Old-gold exchange calculator: customer brings 40g old jewellery (mixed purity), we test purity, calculate exchange value at today's rate, deduct making-loss (typical 15%), and adjust against new purchase. Upgraded-purity conversion tools: if buying 22kt from 18kt exchange, adjust for purity delta. Multi-branch inventory with real-time stock views across all shops in a chain. Scheme management: 11+1 (customer pays 11 monthly instalments, we contribute 1), gold saving plans (monthly gold gram accumulation with delivery on maturity), fixed-deposit schemes. Loyalty programs with rewards on repeat purchases. Mobile app for owners to check daily sales, stock, pending karigar dues, and margin analytics.

What we deliver

Key Features

Concrete capabilities you get when you engage Ketpy for Jewellers Shop Management.

Barcoded inventory by weight / purity / design / setting / stone / karigar
Full piece genealogy from raw gold through karigar through sale
Live MCX gold + silver rate integration with configurable margins
Hourly automatic price updates on displayed jewellery
Rate-freeze at purchase-confirmation moment
Dynamic making charges (per gram / per piece / percentage / differential)
Karigar-based and design-code-based making-charge rules
Karigar work-order tracking with material accountability
Karigar-wise wastage / shrinkage reports
Hallmarking with BIS number records for mandatory compliance
BIS-compliant tax invoicing with correct HSN + GST + hallmarking disclosure
E-commerce storefront with 360° product viewing
Try-at-home requests with insurance and return workflow
AR-based virtual try-on for rings + necklaces
Old-gold exchange calculator with purity testing + wastage deduction
Upgraded-purity conversion tools (18kt to 22kt with adjustment)
Multi-branch inventory with real-time cross-shop visibility
Scheme management (11+1, gold saving, fixed deposits)
Loyalty programs with tier progression and rewards
Mobile owner app: daily sales, stock, karigar dues, margins
Who it's for

Built for these teams

The kinds of businesses and use-cases Jewellers Shop Management is engineered to serve.

Traditional gold + silver jewellers

Weight-based transactions with making-charge complexity handled natively.

High-end diamond & premium jewellers

Stone-details, certified diamonds, premium making-charge tiers.

Multi-branch jewellery chains

Centralised MCX rates, shared karigar pool, cross-shop inventory.

D2C fashion jewellery brands

E-commerce first with per-piece making charges and Shopify-like inventory.

Gold saving scheme operators

11+1, monthly gold accumulation, and fixed-deposit scheme management.

Wholesalers + karigar workshops

B2B pricing, karigar work-orders, wastage management, bulk invoicing.

Business outcomes

What you gain

Measurable business benefits our customers report after adopting Jewellers Shop Management.

Zero manual rate updates — MCX API keeps every display current every hour
Cut karigar material loss 2-3% through work-order accountability
Grow online sales channel with 360° product viewing + AR try-on
BIS hallmarking compliance automated — never fail an audit
Enable scheme-based recurring revenue (11+1, gold saving plans)
Complete visibility from raw gold to final sale — every gram accounted for
Why teams pick us

Why Ketpy

What you get when you partner with us on Jewellers Shop Management.

Industry Experts

Certified senior engineers with 10+ years building Product systems for regulated and high-growth businesses.

End-to-End Delivery

From discovery and design through implementation, deployment, and steady-state operations — one accountable team.

Agile Cadence

Two-week sprints with working demos, transparent burn-downs, and outcomes you can measure each fortnight.

Global Delivery

Distributed senior teams in India, UK, US, and UAE — your delivery window matches your business hours.

Security First

ISO 27001 certified processes, SOC 2 ready, GDPR and HIPAA-aware controls baked in from day one.

Flexible Engagement

Fixed-bid, time-and-material, dedicated squad, or staff augmentation — we match the model to your reality.

Rollout Process

How we roll out Jewellers Shop Management for you

01

Product Demo

A guided live walkthrough of the product tailored to your team — every module you care about, mapped to your actual use-cases, with unlimited Q&A. You see exactly what you're getting before any commitment. Discovery meets demonstration in a single session.

02

Changes if any & Branding

Your logo, your colours, your domain, your terminology. We configure client-specific workflows, custom fields, integrations with the tools you already use, and any scope-included tweaks to match how your team actually works. Every product is white-labelable end-to-end.

03

Testing & Fixes if any

Your team runs UAT (User Acceptance Testing) on a fully-configured staging environment with real test-data. We triage every observation by priority, fix, retest, and demo the resolution — nothing goes live until you sign off in writing.

04

Deployment

Go-live on your chosen infrastructure — Ketpy-managed cloud (AWS Mumbai default), your own cloud, or on-premise. Data migration cutover on a low-traffic window, DNS + SSL setup, user training sessions, and launch communications ready. Rollback plan documented for the worst case.

05

Maintenance & Support

Twelve months of continuous updates included — feature additions, security patches, WordPress / OS / dependency compatibility, quarterly product upgrades, and an annual roadmap review. Email + WhatsApp support with SLA response times so you're never left waiting.

Technology Stack

What we work with

Tools and platforms we use day-to-day for Jewellers Shop Management. We are tool-agnostic — we pick what fits your stack.

Laravel Vue.js React Native MySQL PostgreSQL Redis MCX API BIS API AR SDK (8th Wall / Zappar) Razorpay Shiprocket AWS S3 GSTN API Twilio WhatsApp Business API Docker Nginx
Industries

Where we apply this

Traditional Jewellers
Diamond & Premium Jewellers
Multi-Branch Chains
D2C Fashion Jewellery
Gold Scheme Operators
Wholesale + Karigar
FAQ

Common Questions

We use TeleGold / Marg / Diamond Studio currently. Should we switch?

Ketpy Jewellers is India-first cloud (Marg is desktop-only, TeleGold is aging on-premise), includes native e-commerce + AR try-on (competitors need addons), and MCX rate integration is real-time API (competitors sometimes 1-hour delayed). Migration takes 3-5 days including inventory, karigar records, and party masters. Most jewellers save 30-40% on TCO in year 1.

How does the karigar work-order tracking help?

Karigar shrinkage is a real problem — the industry acceptable wastage is 1-3% but without tracking, actual shrinkage can be 5-8%. Our system logs every gram issued to each karigar for each design, reconciles on delivery, and generates karigar-wise wastage reports. Karigars who consistently exceed limits are visible in reports, letting you have data-driven conversations about improving their yields.

Does the MCX rate integration work reliably?

Yes. We pull MCX gold and silver spot rates every 60 seconds via authorised data-provider APIs. Displayed jewellery auto-updates every hour (configurable). During market hours (Monday 9 AM to Saturday 11:30 PM), rates are live. During market off-hours, we hold the last close price. No manual rate updates needed.

Is BIS hallmarking mandatory and does your system help with compliance?

BIS hallmarking became mandatory for gold jewellery from 16 June 2021. Every piece sold must be hallmarked with a BIS number. Our system records every BIS number, links it to the specific piece, and exports audit-ready reports. BIS surprise audits check for record integrity — our customers pass audits without last-minute scrambling.

Can we run 11+1 gold saving schemes with monthly instalments?

Yes. Set up scheme templates (11+1, 22+2, custom), enrol customers, collect monthly instalments via UPI/card auto-charge, and track the accumulated gold-gram value at scheme maturity. Customers can redeem for gold jewellery of equivalent value with your 1-month bonus contribution.

Ready to start your Jewellers Shop Management engagement?

Tell us what you are building and we will get back inside one business day with a written brief and a recommended next step.

Trusted By Industry Leaders & Rated 5-Star

Google Business
Google Business
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GoodFirms
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Clutch
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Trustpilot
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ScamAdviser
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Capterra
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AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India

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