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Product

Restaurant Management Software

All-in-one POS for single-outlet restaurants, cloud kitchens, and QSR chains — billing, multi-section KOT, kitchen display, ingredient-level recipe costing, Swiggy/Zomato aggregation, table reservations, and multi-outlet chain reporting.

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1,200+
restaurants live
4,000+
kitchens managed
15%
reduction in food-cost % on average
0
aggregator orders missed (customer avg)

Overview

Restaurant Management Software is an all-in-one POS and operations platform built for the full spectrum of Indian F&B: fine-dining single-outlet restaurants, mid-scale casual dining chains, cloud kitchens running 8-15 virtual brands from one physical kitchen, QSR chains with dozens of outlets, and delivery-first D2C food brands. Touch-friendly billing works on any Android tablet, iPad, or Windows POS terminal with tables mode (visual floor plan with real-time table status), counter mode (walk-in orders at billing counter), takeaway mode, and delivery mode (aggregator + own delivery). KOT (Kitchen Order Ticket) printing routes to multiple kitchen sections — tandoor, curry section, cold kitchen, tandoor, bar, dessert — so orders reach the right cook automatically with the right prep-time expectations. Kitchen Display System (KDS) replaces paper KOTs for high-volume kitchens: chefs see active orders on a screen with order-age colour coding (green under 10 min, yellow under 20, red over 20), tap to acknowledge, mark fired / ready / served, all in one hands-free workflow. Waiter tab management with itemized voids and re-orders, immediate manager approval for anything above a threshold, and full audit trail on every void.

Restaurant Management Software

Ingredient-level inventory with recipe costing is the killer differentiator most restaurant owners underestimate. Every dish has a recipe (100g paneer + 30ml oil + 10g cashew paste + 5g garam masala); every sale auto-deducts ingredients. Real-time you see food-cost percentage per dish vs menu price (kill loss-making dishes before they multiply), ingredient wastage patterns, and re-order alerts based on lead-time + sales velocity. Direct integration with Swiggy, Zomato, Dunzo, Rapido, and Magicpin for order aggregation — one menu, one inventory, one billing system with all aggregators pulled into one dashboard so kitchens do not miss orders spread across 6 tablets. Table reservations with SMS/WhatsApp reminders and no-show tracking. Split bills with tax/service-charge proportional splitting. Tip management with waiter attribution and end-of-shift settlement. Multi-outlet chain reporting for QSR/casual-dining chains with central menu management (push menu changes to all outlets in one click), ingredient central purchasing (aggregate demand from all outlets to negotiate better with suppliers), and franchise royalty tracking. Deep integrations: Tally / ZohoBooks / Zoho Inventory for accounting, Paytm / Razorpay for payments, legacy-POS migration tools, and WhatsApp Business API for customer marketing. Loyalty programme with points, tiers, redemption, and birthday/anniversary automation for repeat visits.

What we deliver

Key Features

Concrete capabilities you get when you engage Ketpy for Restaurant Management Software.

Touch-friendly POS: tables + counter + takeaway + delivery modes
Multi-kitchen KOT printing (tandoor, curry, cold, bar, dessert)
Kitchen Display System (KDS) with order-age colour coding
Ingredient-level inventory with recipe costing per dish
Real-time food-cost % per dish vs menu price
Ingredient wastage patterns + re-order alerts based on velocity
Swiggy / Zomato / Dunzo / Rapido / Magicpin aggregation into one dashboard
Single menu + inventory + billing across all aggregators
Table reservations with SMS / WhatsApp reminders and no-show tracking
Split bills with proportional tax + service-charge splitting
Tip management with waiter attribution + end-of-shift settlement
Real-time visual floor plan with table status
Multi-outlet chain reporting with drill-down
Central menu management (push changes to all outlets)
Central ingredient purchasing (aggregate demand from outlets)
Franchise royalty tracking with monthly settlement
Customer loyalty programme with points, tiers, redemption
Birthday / anniversary automation for repeat visits
GST-compliant invoicing with e-invoicing for chains > ₹5 Cr
Tally / ZohoBooks / legacy POS migration + WhatsApp Business marketing
Who it's for

Built for these teams

The kinds of businesses and use-cases Restaurant Management Software is engineered to serve.

Fine-dining single-outlet restaurants

Table-service focus with reservations, wine list, split bills, waiter attribution.

QSR chains (50+ outlets)

Central menu, ingredient consolidation, franchise royalty, per-outlet P&L.

Cloud kitchens (8-15 virtual brands)

Single physical kitchen serving multiple brands with brand-wise P&L.

Delivery-first D2C food brands

Aggregator + own website + own delivery fleet with unified order stream.

Cafes & bakeries

Counter POS, morning-rush optimisation, subscription programmes for regulars.

Hotel F&B (restaurant + banquets + room service)

Integrated with hotel PMS for room-charge posting and banquet event billing.

Business outcomes

What you gain

Measurable business benefits our customers report after adopting Restaurant Management Software.

Cut food-cost percentage 15% via ingredient-level inventory + waste tracking
Zero aggregator missed orders with unified dashboard replacing 6 tablets
Grow revenue 20-30% per outlet via loyalty programme + WhatsApp marketing
Speed table turnover 15% via visual floor plan and KDS
Improve chain-wide consistency with central menu + SOP enforcement
Cut monthly close from 2 weeks to 2 days with integrated accounting sync
Why teams pick us

Why Ketpy

What you get when you partner with us on Restaurant Management Software.

Industry Experts

Certified senior engineers with 10+ years building Product systems for regulated and high-growth businesses.

End-to-End Delivery

From discovery and design through implementation, deployment, and steady-state operations — one accountable team.

Agile Cadence

Two-week sprints with working demos, transparent burn-downs, and outcomes you can measure each fortnight.

Global Delivery

Distributed senior teams in India, UK, US, and UAE — your delivery window matches your business hours.

Security First

ISO 27001 certified processes, SOC 2 ready, GDPR and HIPAA-aware controls baked in from day one.

Flexible Engagement

Fixed-bid, time-and-material, dedicated squad, or staff augmentation — we match the model to your reality.

Rollout Process

How we roll out Restaurant Management Software for you

01

Product Demo

A guided live walkthrough of the product tailored to your team — every module you care about, mapped to your actual use-cases, with unlimited Q&A. You see exactly what you're getting before any commitment. Discovery meets demonstration in a single session.

02

Changes if any & Branding

Your logo, your colours, your domain, your terminology. We configure client-specific workflows, custom fields, integrations with the tools you already use, and any scope-included tweaks to match how your team actually works. Every product is white-labelable end-to-end.

03

Testing & Fixes if any

Your team runs UAT (User Acceptance Testing) on a fully-configured staging environment with real test-data. We triage every observation by priority, fix, retest, and demo the resolution — nothing goes live until you sign off in writing.

04

Deployment

Go-live on your chosen infrastructure — Ketpy-managed cloud (AWS Mumbai default), your own cloud, or on-premise. Data migration cutover on a low-traffic window, DNS + SSL setup, user training sessions, and launch communications ready. Rollback plan documented for the worst case.

05

Maintenance & Support

Twelve months of continuous updates included — feature additions, security patches, WordPress / OS / dependency compatibility, quarterly product upgrades, and an annual roadmap review. Email + WhatsApp support with SLA response times so you're never left waiting.

Technology Stack

What we work with

Tools and platforms we use day-to-day for Restaurant Management Software. We are tool-agnostic — we pick what fits your stack.

Laravel React React Native MySQL PostgreSQL Redis Bluetooth POS printers Epson TM-T88 Razorpay Paytm Swiggy Aggregator API Zomato Partner API Dunzo API WhatsApp Business API GSTN API AWS S3 Docker Nginx
Industries

Where we apply this

Fine Dining
QSR Chains
Cloud Kitchens
Delivery-First D2C
Cafes & Bakeries
Hotel F&B
FAQ

Common Questions

We already use legacy restaurant POS platforms. Why switch?

Ketpy Restaurant is priced per outlet with unlimited users (others charge per user), includes native aggregator integration for Swiggy/Zomato/Dunzo (third-party add-on), and ingredient-level inventory + recipe costing is standard (competitor upsell). Migration from legacy POS takes 3-5 days with menu, inventory, customer database, and past 12 months of transactions. Most save 30-40% on TCO in year 1.

Does the KDS work on any tablet or do we need specific hardware?

Works on any Android tablet, iPad, or Windows tablet running a modern browser. We recommend 10" screen minimum, hangable in the kitchen with a splash-resistant case. No proprietary hardware — you own the tablet.

How does the ingredient-level inventory + recipe costing actually help?

Two ways: (1) food-cost visibility per dish — if paneer tikka masala costs you ₹85 in ingredients and sells for ₹280, that's 30% food cost (great); if chicken biryani costs you ₹140 and sells for ₹320, that's 44% food cost (a problem). (2) wastage reduction — you see paneer wastage is 12% on average, then target it. Most restaurants save 15% on food cost in 3 months.

We are a cloud kitchen running 8 brands. Does it separate their P&L?

Yes. Each brand is a virtual outlet with its own menu, aggregator listings, orders, revenue, and food-cost. Physical inventory is shared (aggregate purchase) but consumption attributes to each brand via recipe deduction. You get per-brand P&L and can decide which brands to grow / kill.

What about GST e-invoicing for chains that cross ₹5 Cr turnover?

Fully supported. Chains crossing the threshold get automatic IRN generation via the GSTN IRP, QR-code on every invoice, and daily reconciliation with GSTR-1. Below-threshold outlets get standard GST invoices.

Ready to start your Restaurant Management Software engagement?

Tell us what you are building and we will get back inside one business day with a written brief and a recommended next step.

Trusted By Industry Leaders & Rated 5-Star

Google Business
Google Business
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GoodFirms
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Clutch
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Trustpilot
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Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India

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