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Hotel Booking System

A zero-commission direct-booking engine for your hotel website with real-time availability, dynamic pricing, channel manager for Booking.com/Airbnb/MMT/Goibibo/Agoda, promo codes, add-on services, and guest portal — cut OTA commission bills 20-40%.

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500+
hotels & resorts using it
32%
increase in direct bookings
22%
reduction in OTA commission bills
0%
commission on direct bookings (built-in)

Overview

Hotel Booking System is a modern zero-commission online booking engine that plugs into your hotel website (WordPress, Wix, Squarespace, or standalone HTML) with real-time room availability, dynamic pricing rules (weekend, seasonal, event-based, length-of-stay, day-of-week, occupancy-based, competitor-price-based), promo codes and coupons, add-on services (spa treatments, airport pickup, breakfast add-on, gym access, laundry, minibar, romantic-turnaround), guest portal with booking history and one-click re-book, and full 2-way channel manager integration for Booking.com, Airbnb, MakeMyTrip, Goibibo, Agoda, Expedia, and 30+ other OTAs so your inventory and rates sync everywhere in real-time. This is the single most impactful lever for hotel revenue — every direct booking through your own website saves you the 15-25% commission OTAs charge, while giving you the customer relationship for future direct bookings and upsells.

Hotel Booking System

The booking flow is engineered for conversion: mobile-first responsive design (60%+ of hotel bookings are on mobile now), 3-step booking (dates → room → pay) with progress indicators, guest checkout without forced account creation, saved-payment for repeat guests, multiple payment options (UPI, Razorpay cards + net-banking + wallets, Stripe international cards, PayPal, direct bank transfer for corporate bookings, invoice-only for enterprise). Automated pre-arrival emails with directions, check-in QR (skip the queue), pre-check-in form to speed check-in, and add-on offers 24 hours before arrival (spa 20% off, dinner reservation). Guest portal for post-booking self-service: view booking, modify dates (subject to rules), cancel with refund calculation, download receipts, book add-ons, request early check-in / late check-out. Multi-property support for boutique chains with unified inventory across properties, cross-property upsells, and centralised loyalty. Deep dynamic pricing: rate rules by occupancy tier (80%+ full → raise 20%), seasonal calendars (Diwali week +30%, monsoon -15%), local-events (concert in city → +40%), competitor-price monitoring (via optional Rate Insight integration). Integrations with Razorpay, Stripe, PayPal, and Cashfree for global payment acceptance across 30+ currencies. Optional integration with our Ketpy Hotel Management PMS for full-stack property operations.

What we deliver

Key Features

Concrete capabilities you get when you engage Ketpy for Hotel Booking System.

Real-time room availability sync across all channels
Dynamic pricing rules (weekend, seasonal, event, LOS, occupancy, day-of-week)
Promo codes and coupon campaigns with usage tracking
Add-on services (spa, breakfast, airport pickup, minibar, gym, laundry)
Guest portal (view / modify / cancel / re-book / receipts / add-ons)
Channel manager: Booking.com, Airbnb, MMT, Goibibo, Agoda, Expedia + 30 OTAs
Zero-commission direct bookings through your website
Mobile-first responsive booking flow (60% mobile users)
3-step booking with progress indicators + guest checkout
Automated pre-arrival emails with directions and check-in QR
Pre-check-in form to speed queue on arrival
Add-on offers 24 hours before arrival (spa, dinner, upgrades)
Multi-property support for boutique chains
Cross-property upsells and centralised loyalty programme
Occupancy-tier dynamic pricing (80%+ full → +20%)
Seasonal calendars (Diwali, monsoon, local events)
Competitor-price monitoring (optional Rate Insight)
Razorpay + Stripe + PayPal + Cashfree for 30+ currencies
Corporate direct-billing with invoice-only bookings
Integration with Ketpy Hotel Management PMS
Who it's for

Built for these teams

The kinds of businesses and use-cases Hotel Booking System is engineered to serve.

Independent boutique hotels (10-50 rooms)

Kill OTA commission on repeat guests, own the customer relationship.

Small hotel chains (2-15 properties)

Unified inventory + cross-property upsells + centralised loyalty.

Homestays & B&Bs

Own-website bookings without paying Airbnb's cut, plus Airbnb sync as one channel.

Resorts & wellness retreats

Multi-night packages with all-inclusive pricing, spa + activities add-ons.

Business hotels

Corporate direct-billing, invoice-only bookings, meeting room add-ons.

Airport / transit hotels

Hourly booking mode for day-use, flight-arrival-time-triggered emails.

Business outcomes

What you gain

Measurable business benefits our customers report after adopting Hotel Booking System.

Grow direct bookings 32% via optimised website booking flow
Cut OTA commission bills 20-40% by shifting repeat guests to direct
Own your guest data (email, preferences) for future direct upsells
Improve conversion 15-20% via 3-step mobile-first booking flow
Reduce phone/email booking workload 60% via 24/7 self-service
Yield-manage revenue with dynamic pricing (typically +8-12% RevPAR)
Why teams pick us

Why Ketpy

What you get when you partner with us on Hotel Booking System.

Industry Experts

Certified senior engineers with 10+ years building Product systems for regulated and high-growth businesses.

End-to-End Delivery

From discovery and design through implementation, deployment, and steady-state operations — one accountable team.

Agile Cadence

Two-week sprints with working demos, transparent burn-downs, and outcomes you can measure each fortnight.

Global Delivery

Distributed senior teams in India, UK, US, and UAE — your delivery window matches your business hours.

Security First

ISO 27001 certified processes, SOC 2 ready, GDPR and HIPAA-aware controls baked in from day one.

Flexible Engagement

Fixed-bid, time-and-material, dedicated squad, or staff augmentation — we match the model to your reality.

Rollout Process

How we roll out Hotel Booking System for you

01

Product Demo

A guided live walkthrough of the product tailored to your team — every module you care about, mapped to your actual use-cases, with unlimited Q&A. You see exactly what you're getting before any commitment. Discovery meets demonstration in a single session.

02

Changes if any & Branding

Your logo, your colours, your domain, your terminology. We configure client-specific workflows, custom fields, integrations with the tools you already use, and any scope-included tweaks to match how your team actually works. Every product is white-labelable end-to-end.

03

Testing & Fixes if any

Your team runs UAT (User Acceptance Testing) on a fully-configured staging environment with real test-data. We triage every observation by priority, fix, retest, and demo the resolution — nothing goes live until you sign off in writing.

04

Deployment

Go-live on your chosen infrastructure — Ketpy-managed cloud (AWS Mumbai default), your own cloud, or on-premise. Data migration cutover on a low-traffic window, DNS + SSL setup, user training sessions, and launch communications ready. Rollback plan documented for the worst case.

05

Maintenance & Support

Twelve months of continuous updates included — feature additions, security patches, WordPress / OS / dependency compatibility, quarterly product upgrades, and an annual roadmap review. Email + WhatsApp support with SLA response times so you're never left waiting.

Technology Stack

What we work with

Tools and platforms we use day-to-day for Hotel Booking System. We are tool-agnostic — we pick what fits your stack.

Laravel Vue.js React Native MySQL PostgreSQL Redis RabbitMQ Channel Manager APIs (Booking.com, Expedia, MMT) Razorpay Stripe PayPal Cashfree SendGrid Twilio WhatsApp Business API AWS S3 Docker Nginx
Industries

Where we apply this

Boutique Hotels
Small Hotel Chains
Homestays & B&Bs
Resorts & Wellness
Business Hotels
Airport Transit Hotels
FAQ

Common Questions

We already use leading channel managers channel manager. Why switch?

Our booking engine + channel manager combo is priced ~40% lower than competitor channel manager + separate BE, and includes direct-booking optimisation features (upsells, promo codes, guest portal, WhatsApp reminders) that SiteMinder does not. Migration takes 5-7 days including OTA re-mapping and rate-plan setup.

Does it integrate with my existing hotel website (WordPress, Wix, Squarespace)?

Yes. Embed the booking widget via a JavaScript snippet (one line of code) or an iframe. Works on any CMS — WordPress plugin, Wix / Squarespace widget, standalone HTML. For headless setups we provide a React/Vue component library.

How does the channel manager prevent overbookings when Booking.com and my website sell the same room?

Real-time sync via API + rate-limit backoff protection. When a Booking.com sale happens, we get the notification and immediately deduct inventory across all other channels in seconds. In our 5 years running this, overbooking incidents from sync-lag are under 0.05% — we cover the compensation cost for those rare cases as part of our SLA.

Can I run dynamic pricing without hiring a revenue manager?

Yes. Set up rule-based pricing once (weekends +15%, high-season +25%, occupancy > 80% +20%, event-driven manual overrides) and the system auto-applies. For sophisticated yield management we integrate with Rate Insight, RateGain, and OTAInsight for competitor-price-driven dynamic pricing.

We are Ayurveda / wellness retreat — can we sell multi-night packages with add-ons?

Yes. Create packages (e.g. "5-night Panchakarma retreat" = 5 nights + 5 spa sessions + 3 consultations + Ayurvedic meals + airport pickup) at a bundled price. Guests book the package, individual components deduct from respective inventories. Discounts, upsells, and gift-vouchers all supported.

Ready to start your Hotel Booking System engagement?

Tell us what you are building and we will get back inside one business day with a written brief and a recommended next step.

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Google Business
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Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India

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