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Telecommunications Solutions

Digital transformation for telecom operators, ISPs, MVNOs and connectivity providers — BSS/OSS, self-care apps, network analytics, tower ops and 5G-ready platforms.

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30+
telecom deployments
Millions
subscribers billed
5G-ready
BSS/OSS
TRAI
compliant reporting

Overview

We serve telecommunications operators, ISPs, MVNOs, DTH providers, cable TV networks, and enterprise connectivity providers with modern BSS/OSS, subscriber self-care, network operations centre platforms, tower + fibre asset management, and 5G-ready monetisation stacks. From tier-1 operators handling millions of subscribers to regional ISPs serving 50,000 customers, our platforms scale to the load and integrate with legacy BSS/OSS + billing systems already in place.

Telecommunications Solutions

Signature capabilities include convergent charging (prepaid + postpaid in one stack), real-time policy control (PCRF), self-care apps with usage transparency, complaint automation, plan recommendation engines, network KPI dashboards, and field-force apps for tower + FTTx installation crews. Compliant with TRAI regulations, DoT reporting, GST + telecom-specific invoicing, DND scrubbing, and lawful interception requirements.

What we deliver

Key Features

Concrete capabilities you get when you engage Ketpy for Telecommunications Solutions.

Convergent charging (prepaid + postpaid + hybrid)
Real-time policy control (PCRF) with usage caps + throttling
Subscriber self-care app + IVR + WhatsApp
Plan recommendation + upsell engine
Network KPI dashboards (KPIs by cell + region + service)
Tower + fibre asset management with GIS
Field-force app for installation + fault-repair crews
Complaint automation with TT lifecycle + escalation
DND scrubbing + KYC eKYC + CAF workflow
TRAI + DoT + GST + lawful-intercept compliance
Who it's for

Built for these teams

The kinds of businesses and use-cases Telecommunications Solutions is engineered to serve.

Mobile network operators

Convergent charging + policy control + self-care + subscriber lifecycle across millions of SIMs.

ISPs + FTTx providers

CRM + billing + complaint automation + installation crew ops for regional broadband ISPs.

DTH + cable TV

STB provisioning + package management + set-top-box CRM + complaint routing.

Enterprise connectivity

ILL / MPLS / SD-WAN provisioning workflows with SLA reporting and rebate credits.

Business outcomes

What you gain

Measurable business benefits our customers report after adopting Telecommunications Solutions.

Cut churn 15-25% via proactive usage alerts + plan-fit recommendations
Grow ARPU 8-12% via targeted upsell + cross-sell prompts
Reduce complaint TAT 40-60% via automated triage + field-crew routing
Slash operator OPEX with self-care shift from IVR to WhatsApp
Prep TRAI + DoT audits in hours, not weeks, with pre-built reports
Why teams pick us

Why Ketpy

What you get when you partner with us on Telecommunications Solutions.

Industry Experts

Certified senior engineers with 10+ years building Industry systems for regulated and high-growth businesses.

End-to-End Delivery

From discovery and design through implementation, deployment, and steady-state operations — one accountable team.

Agile Cadence

Two-week sprints with working demos, transparent burn-downs, and outcomes you can measure each fortnight.

Global Delivery

Distributed senior teams in India, UK, US, and UAE — your delivery window matches your business hours.

Security First

ISO 27001 certified processes, SOC 2 ready, GDPR and HIPAA-aware controls baked in from day one.

Flexible Engagement

Fixed-bid, time-and-material, dedicated squad, or staff augmentation — we match the model to your reality.

Our Approach

How we deliver Telecommunications Solutions

01

Discovery

We map your business goals, current state, constraints, and the success metrics that matter to you. Output: a written brief with prioritised use-cases.

02

Strategy & Roadmap

We define the right approach, target architecture, and a phased delivery plan with clear milestones, dependencies, and risk register.

03

Design

Our architects design solutions that are scalable, secure, observable, and maintainable. We share the design with your engineers for review.

04

Delivery

We build in bi-weekly sprints with working demos, automated testing, and code reviews. You see progress every two weeks, not at the end.

05

Deploy

We roll out with zero-downtime strategies — blue-green, canary, feature flags — and a documented rollback plan for every release.

06

Run & Improve

We hand over with full documentation and runbooks, then stay engaged for support, optimisation, and continuous improvement.

Technology Stack

What we work with

Tools and platforms we use day-to-day for Telecommunications Solutions. We are tool-agnostic — we pick what fits your stack.

Java Spring Node.js Go Kafka Cassandra PostgreSQL Redis ELK Grafana React React Native Kubernetes
Industries

Where we apply this

Mobile Operators
ISPs / FTTx
DTH / Cable TV
MVNOs
Enterprise Connectivity
Tower Companies
FAQ

Common Questions

Do you integrate with legacy BSS/OSS like Amdocs or Ericsson?

Yes. We layer modern subscriber self-care + analytics + digital channels on top of existing BSS/OSS via APIs — no rip-and-replace needed. Most operators keep their legacy billing for 3-5 years while modernising the front stack.

Are you 5G-ready?

Yes. Our convergent charging + policy control stack supports 5G SA + NSA network slicing, PCF/PCRF interworking, and real-time policy for latency-critical use cases (fixed wireless access, private 5G).

How is TRAI + DoT compliance handled?

Built-in reports for TRAI QoS + subscriber statistics + DoT lawful-intercept + DND scrubbing + KYC + CAF audit trail. Reports generate on schedule with digital signatures.

Can we run a private 5G stack for enterprise customers?

Yes. Enterprise private 5G platform including SIM management, policy control, network slicing configuration, and per-slice SLA reporting for enterprise customers on your infrastructure.

Ready to start your Telecommunications Solutions engagement?

Tell us what you are building and we will get back inside one business day with a written brief and a recommended next step.

Trusted By Industry Leaders & Rated 5-Star

Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India
Google Business
Google Business
★★★★★
GoodFirms
GoodFirms
★★★★★
Clutch
Clutch
★★★★★
Trustpilot
Trustpilot
★★★★★
Justdial
★★★★★
ScamAdviser
★★★★★
Sulekha
★★★★★
UrbanPro
★★★★★
GetApp
★★★★★
Capterra
★★★★★
AWS Partner
AWS Partner
Google Partner
Google Partner
Microsoft Partner
Microsoft Partner
Apple Developer
Apple Developer
Meta Partner
Meta Partner
Salesforce Partner
ISO 27001 Certified
ISO 9001:2015
MSME Registered
GeM Portal
Startup India
GST Registered
Digital India
Make in India

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